Six Reasons Why Our Customers Love Working with Us

Written by
Rubi Arroyo
February 12, 2024

As we enter a new year, we at Protrade Logistics are thrilled to share with you the six heartwarming reasons why our customers can't help but love working with us. With our unwavering commitment to top-tier service, expanded international reach, and dedication to trade shows, we aim to provide you with the best and most competitive service possible. Here are the six reasons why you should continue to be our Valentine:

1. Reaffirmed Commitment to Top-Tier Service

Throughout 2023, we delivered exceptional service to our customers, and we are proud to maintain the same standard in the upcoming year. We carefully listen to your feedback, and our commitment to top-tier service ensures that you receive the highest level of support and satisfaction. Our love for providing excellent service knows no bounds.

2. Expanded International Reach

We understand the tremendous advantages of going international, and we want to ensure that you and your business feel confident in venturing beyond borders. Our team is here to assist you in managing your international freight, and we are actively expanding our relationships with trusted partners throughout North America. With our extensive network of carriers, collaborators, and decorators, you can trust us to provide you with the best and most competitive service available.

3. On-Site Representatives at Major Shows

In 2024, the trade show calendar is growing, and trade shows are becoming increasingly crucial for businesses in all industries. We recognize the significance of these events in your yearly plan, which is why we have made a firm commitment to have on-site contacts for all major trade shows on our calendar. Our dedicated onsite staff will ensure that your freight is packaged, handled, and shipped appropriately, allowing everything else to proceed according to plan. Our care is always present, even at trade shows.

4. Our Pledge to Give Back

By choosing to work with us, you are supporting both local and large-scale organizations that are fighting for important causes. It won't cost you an extra penny. At Protrade, we are dedicated to continuing our support for essential initiatives at the local and national levels. In 2023, we pledged donations to significant causes such as Feeding America, the ASPCA, and the Heart Foundation. At the local level, we partnered with organizations like Onward House to provide warm holiday meals to people in the Chicago area. We intend to carry this tradition forward into the upcoming year, and we extend our heartfelt gratitude to you for making this possible. Our love extends to those in need.

5. Trade Shows Are Going Big, and So Are We

In 2024, we want to assure you that we will offer all the services related to trade shows that you may require. From transportation to installation and dismantling, customs clearance, short and long-term storage, and more, our goal is to become your one-stop shop for all your trade show freight needs. Our love for trade shows is as big as our dedication to you.

6. Better Customer Experience

In 2023, we successfully launched our customer portal, and the feedback we received from our valued customers, carriers, and exhibit houses was overwhelmingly positive. Building upon this success, we are committed to further enhancing and refining the great features we offer, as well as incorporating new features requested by our customers. Our dedicated customer support team is diligently applying the valuable feedback we received in 2023 to provide a top-tier, higher level of service that is tailored to the needs of our dear customers. Our love for providing a better customer experience is unwavering.

Conclusion

We are genuinely excited to continue supporting your business in 2024 and beyond. With our unwavering commitment to top-tier service, expanded international reach, and dedication to trade shows, Protrade Logistics is the trusted partner you can rely on. Fall in love with our exceptional service this Valentine's Day!

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