How To Enable Location Services For Your Web Browser

If you’re trying to send us your location ping, but you do not see a pop-up asking you to share location, you may need to change the location settings on your web browser. Below is a step-by-step guide on how to enable your location services on your browser for both Apple and Android devices.

For Apple iOS devices

You can control if your browser is able to use location at all.

1. On your iPhone, tap Settings (⚙) > Privacy > Location Services.‍
2. Tap your browser app, like Safari, Chrome, or Mozilla.
3. Choose one of these two options for location access for the browser app: While using the app or Ask next time

For Android devices

1. On your Android device, open the settings app (⚙)
2. Tap Location > App Permission.
3. Tap on your browser app, like Chrome.
4. Set the location access for the browser app to: Allow

If you're still experiencing issues, feel free to contact our operations team at ops@protradelog.com.