The Protrade Logistics Corp. customer portal is an all-in-one platform designed to help you manage your shipments in one place. With just one username and password, you can access your shipping documents, track your shipments, and other details specific to your shipment. Our secure system ensures that your information remains safe and private, and our customer support agents are available to help you with any questions or concerns.
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Our platform is designed for businesses of all sizes. So, our customer portal is perfect for your business to streamline all your shipping and logistics needs.

At Protrade Logistics Corp., we take the security of our customers' information very seriously. Our customer portal is designed with state-of-the-art security features to ensure your information is kept safe and secure. Our system is monitored for any potential security threats, this protects your data from unauthorized access. You can be confident that your information is in good hands when you use our customer portal to manage your shipping and logistics needs.

The customer portal is available to all customers at no cost. If you'd like to sign up for an account, you can simply reach out to your sales representative and confirm your contact information. After that, you'll receive an email outlining our quick sign-up process. Once you complete it, you'll have instant access to all your current shipments as well as all your shipment history with us.

Are you unsure about who your sales representative is? You can also request an account by contacting help@protradelog.com.

To log in to the Protrade Logistics Corp. customer portal, simply navigate to our website and click on the "Customer Portal" button in the upper right-hand corner. From there, you'll be asked to enter your username and portal code.

If you don't have an account yet, you can sign up for one by reaching out to your sales representative or by contacting help@protradelog.com. Once you're logged in, you'll have access to all of your current shipments as well as your shipment history with us.

Our tracking feature is scheduled to go live by the end of summer 2023. In the meantime, you can contact customer support for updates on your shipment status, and we will provide you with our driver's ping history to ensure you remain updated.

If you find that the information displayed on your customer portal is incorrect, please do not hesitate to contact our operations team. We will work with you to ensure that any discrepancies are corrected in our system as soon as possible. The support team can be reached at help@protradelog.com. If you prefer to reach us by phone, you may call us at (773) 413-7615.

You may reset your password by going to the customer portal and clicking on the reset password link. Here are a couple of reminders:

• You will need the following credentials to reset your password: Your Account ID, and your email address.
• Please remember to create a secure password and keep it confidential. If you have any questions or concerns, please don't hesitate to contact our customer support team at help@protradelog.com.

Reset my password

Your Account ID is a unique 6-digit number assigned to your account for us to identify and authenticate your information. This unique number can be used to reset your password and update your information. You must keep this number private and not share it with anyone outside your organization.
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If you forgot your Account ID, you may retrieve it by following the link below or contacting our support team at help@protradelog.com.
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Retrieve my Account ID

If you need to update your contact information, please contact our customer support team at help@protradelog.com. We want our records to be accurate, so, we are happy to help you update your contact information.

If you encounter any issues with logging in, setting up your account, or changing your credentials, please feel free to contact our customer support team at help@protradelog.com. We are committed to ensuring the best possible experience for our customers while using our customer portal and understand that you may need assistance along the way. Our team is always ready to assist you with any questions or concerns you may have.